Vendor Relations

If you are one of our valued footwear or accessory Vendor Partners, this is your primary source of compliance information for DSW, Inc.

Please be sure to bookmark this site, as new or updated information is posted on a quarterly basis. DSW ends fiscal quarters in April, July, October, and January. Any new information concerning the Vendor Relations program will be posted at the conclusion of each quarter.

In addition to this site, DSW Inc.'s compliance information is available through the website for the Vendor Compliance Federation. We are a proud member of the VCF's Retail Compliance Council (RCC) and are committed to ensuring that our Vendor Partners can access compliance-related material via their site as well.

The following table lists document changes which have been published on this website:

Document or Topic Business Unit Logistics Guide Section Posting Date Effective Date Summary of Notice
Updated Payment Section DSW Inc. Section 8 December 12, 2008 Immediately DSW Finance has updated vendor invoicing instructions as well as providing new corporate mailing address.
Updated Vendor Logistics Guide DSW Inc. All October 17, 2007 November 01, 2007 DSW has updated the vendor logistics guide to include new information pertaining to the conduct of business with DSW. Please download a copy of the new guide for your company's review and use; links to the new guide are located in the "Compliance" section of this site. Any previous guides or sections in use by your company need to be deleted or discarded by 11/1.
Mandatory EDI Compliance memo DSW Inc. N/A October 17, 2007 November 01, 2007 Beginning November 01, all orders will need to comply with the EDI requirements specified in DSW's vendor logistics guide. Any issues of non-compliance will be subject to chargeback per schedule of chargeback expense. For assistance or questions, please contact DSW's Vendor Relations team.


For general assistance concerning Vendor Compliance, contact
DSW Vendor Relations
Phone: 614.872.1530

For technical assistance concerning EDI, contact
bTs EDI Services
Phone: 614.238.4058

For assistance with the submission of item information and purchase orders, contact the appropriate Merchandise Support group:

Store Support
Phone: 614.872.1214

E-Commerce Support
Phone: 614.872.1804